May 2019 E-Bulletin for TRS

This month's E-Bulletin topics include:

  1. Added Functionality Coming to TRS
  2. A Place for Everything...
  3. Looking for Up-to-Date Information on TRS?

Added Functionality Coming to TRS

Coming soonAs part of the Online Filing (OLF) upgrade to the Total Recovery Solution® (TRS®) platform effective October 1, 2019, AF continues to develop functionality that aligns TRS with the Automobile Subrogation Arbitration Agreement and the Arbitration Rules. Some of the functionality you will see deployed during 2019 includes:
  1. Ability to request a deferment; ability for an adverse party to challenge the deferment request.
  2. Ability for a signatory to file against a non-signatory or vice versa. This includes scenarios in which the non-signatory consents to arbitrate or the loss state mandates the use of intercompany arbitration through AF.
We are excited with the increased participation and usage of TRS in advance of October 1, 2019.
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A Place for Everything...

Image of a magnifying glass focused on blocks that spell out the word quality... and everything in its place. It’s an old saying but, like many, is still relevant. This is true in regard to arbitration submissions. Enhanced quality measures have been integrated into our TRS arbitration platform. Their effectiveness is dependent on proper entries.

When filing or responding in TRS, remember to:

1. Attach evidence to the applicable area, i.e., Liability Arguments, Damages, and Exclusions. The arbitrator will review all attached evidence, but it’s helpful to have the relevant evidence when reviewing specific issues. For example, it is helpful to be able to view the policy declarations when confirming the amount entered for policy limits.

2. If a prior payment has been made to the recovering party, which the recovering party has not accounted for, enter the amount paid and attach the supporting evidence in this section. Again, it allows the arbitrator to easily confirm the payment, so proper credit is given and an accurate award is rendered.

3. Select the correct damage type, i.e., auto damage, rental, or towing, when entering damages. This is critical for many reasons. It allows the responding party to know what damages are being sought and dispute the correct damages type, if needed. It allows the case to be matched to an arbitrator with the appropriate skillset and presents the case clearly, i.e., rental damages are sought that may have been disputed. It also allows your company to run accurate analytics on arbitration usage and performance. The selection of the wrong damages type, i.e., selecting towing as the damages type when, in fact, the damages type sought is rental (and a rental bill is submitted) will be subject to arbitrator discretion; the arbitrator may or may not award the damages sought.
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Looking for Up-to-Date Information on TRS?

Image of a rolled up newspaperTake a look at the Latest News about TRS page on our website. This page includes information on upcoming enhancements, tentative member launch dates, and more.
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