For Arbitrators

The arbitrator position is not a paid position by Arbitration Forums, Inc. Member companies provide arbitrators to hear cases, in accordance with the Member Participation Policy.

There is no study material for any of the exams or simulations. However, the Reference Guide to Arbitration Forums' Agreements and Rules can be used during the exam.

The Arbitration Claims exam contains 25 multiple-choice questions to measure your general claims knowledge, in addition to our Rules and Agreements. The exam is taken nationwide and does not apply to any specific jurisdiction, so avoid applying your local law when answering the questions.

Applicants will know immediately if they have passed the quiz. Test scores are provided upon submission of the quiz. If the minimum score of 80 has not been obtained, applicants may attempt the exam again.

No. Only employees of the signatory companies may participate as arbitrators (or employees of non-signatory insurers or self-insureds in states where arbitration through AF is mandatory by statute). The restriction is to maintain safeguards to the objectivity of the arbitrators. By restricting arbitrators to member employees, they are readily identified as impartial, both personally and from a company viewpoint, in a case assigned to them. While others may be qualified technically to serve as an arbitrator, it would be difficult to ensure that an arbitrator from an organization that may represent many signatories didn’t have a business relationship identified with one of the arbitrating parties in an assigned case.

The answer to this question varies depending on the Program(s) or dispute type(s) you are seeking to arbitrate. Please contact us via the Member Support Portal or call us at 866-977-3434.

Submit a new registration form indicating your prior employer.

If the Decision Quality training is scheduled with your company, you do not need to enroll in a separate webinar. However, you must still submit the Arbitrator Registration Form.

Review the information in your initial email and verify that all requirements have been completed. If you are not sure if you have completed all the requirements for becoming an arbitrator, please contact our office at 866-977-3434 or through the Member Support Portal to request the status of your progress.