Total Recovery Solution® (TRS®)

The next phase of the journey...

TRS® is currently available for all programs

AF's upgraded arbitration and subrogation platform is designed to streamline and consolidate our recovery and resolution services.

Benefits

Reduced Cycle Time

  • Responders have 30 days from case submission to submit a response.
  • Parties have limited circumstances to "revisit" a filing to make updates/changes (i.e., accept policy limits, rebut a damage dispute, or challenge a raised jurisdictional exclusion). A 15-day extension is available, if needed.
  • The system is built to avoid unnecessary delays. Cases are ready to hear once all parties have submitted their response.

Reduced Filing and Decision Errors

  • Detailed information gathered during filing and responding to ensure accuracy.
  • Allowance to request change of incorrect information regarding named party or loss location/date.
  • Evidence is attached at same time filing/response is being prepared for submission.

Improved Decision Quality

  • Improved arbitrator profiling and case matching.
  • Required commentary on evidence that is specifically linked to a liability or damages argument; allows the arbitrator to address specific arguments and view evidence in context.
  • Single liability decision will eliminate inconsistency between decisions when a claim and counterclaim(s) are submitted separately due to pending damages.

And More...

  • Allows users to submit video evidence during filing and responding.
  • A user-friendly arbitrator workflow, eliminating the need for participation plans.
  • Ability to provide feedback as the system continues to evolve.

Latest TRS News

General
February 17, 2025
Upcoming Filer and Responder Workshops
After a successful 2024 campaign, we are pleased to announce the bi-monthly filer/responder workshops will continue in 2025.
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General
February 17, 2025
The 1, 2, 3s of Evidence Visibility
As a response to member feedback, AF would like to break down Rules 2-1 and 2-5 to provide further clarity on evidence visibility.
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General
January 16, 2025
Refresher: Embedding Evidence in TRS
While arbitrators regularly comment on the evidence that influenced their decision, TRS offers the ability to embed evidence directly into liability and/or damages arguments to require a comment.
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Member Feedback

“Mainly, I love the ease of use of TRS. The format on the website is very user-friendly. It's self-explanatory in terms of following screen to screen. It's easy to attach evidence to a file. Overall, schematically, it's a very easy system to use.”