Total Recovery Solution® (TRS®)

The next phase of the journey...

TRS® is currently available for all programs

AF's upgraded arbitration and subrogation platform is designed to streamline and consolidate our recovery and resolution services.

Benefits

Reduced Cycle Time

  • Responders have 30 days from case submission to submit a response.
  • No "reschedules" or "amendments" in Phase I. Parties have limited circumstances to "revisit" a filing to make updates/changes (i.e., accept policy limits, rebut a damage dispute, or challenge a raised jurisdictional exclusion). A 15-day extension is available, if needed.
  • The system is built to avoid unnecssary delays. Cases are ready to hear once all parties have submitted their response.

Reduced Filing and Decision Errors

  • Detailed information gathered during filing and responding to ensure accuracy.
  • Allowance to request change of incorrect information regarding named party or loss location/date.
  • Evidence is attached at same time filing/response is being prepared for submission.

Improved Decision Quality

  • Improved arbitrator profiling and case matching.
  • Required commentary on evidence that is specifically linked to a liability or damages argument; allows the arbitrator to address specific arguments and view evidence in context.
  • Single liability decision will eliminate inconsistency between decisions when a claim and counterclaim(s) are submitted separately due to pending damages.

And More...

  • Allows users to submit video evidence during filing and responding.
  • A user-friendly arbitrator workflow, eliminating the need for participation plans.
  • Ability to provide feedback as the system continues to evolve.

Latest TRS News

General
July 12, 2024
Filer and Responder Workshop Recap – June 2024
AF recently facilitated its latest Filer and Responder workshops on June 19 and 20 with 182 member company representatives in attendance. The purpose of these workshops is to drive decision quality.
Read Full Article
General
July 12, 2024
Moving Open Online Filing (OLF) Dockets into Total Recovery Solution (TRS)
We outline the process for moving the remaining open Online Filing (OLF) dockets to TRS. The transition from OLF to TRS will be supported by AF and will be an interactive process.
Read Full Article
General
May 10, 2024
Choose the Right Path: Filing UMPD and UMBI in the Special Arbitration Forum
UM recovery actions against the tortfeasor’s insurer are compulsory in the Special Arbitration Forum for cases where the Responding Party has coverage. 
Read Full Article
View More News

Member Feedback

“Mainly, I love the ease of use of TRS. The format on the website is very user-friendly. It's self-explanatory in terms of following screen to screen. It's easy to attach evidence to a file. Overall, schematically, it's a very easy system to use.”