Arbitration Forums

About Us

Founded by the insurance industry in 1943, Arbitration Forums (AF) is a membership-driven, not-for-profit organization that exists to effectively and efficiently serve its over 5,400 members' recovery and resolution needs.

AF is the nation's largest arbitration and subrogation services provider. In 2023, members filed over 1.1 million arbitration disputes and almost 2.4 million subrogation demands collectively worth over $26.4 billion in claims.

AF is a membership-focused organization dedicated to providing its membership exceptional service and ensuring they are at the center of everything AF does. AF embraces this member-centric mindset by implementing member feedback at all points of service.

The membership is the key driver of AF's future direction. Through their continued support, AF will build on current successes and ensure its services continue to provide effective dispute resolution alternatives.

AF does not charge a membership fee, but rather a fee for each case filed. Membership is available to insurers and self-insureds.

Diversity, Equity, and Inclusion at AF

At Arbitration Forums, we are committed to fostering diversity, equity, and inclusion because it is the right thing to do for our company, members, and communities. Our strength comes from a rich diversity of backgrounds, experiences, and perspectives, with relationships built upon trust and respect. By embracing our differences and leading with our values, we all benefit from broad creativity and innovative solutions.


AF utilizes a neutral panel of over 11,800 claims professionals from our member companies. To become an AF arbitrator, applicants must have applicable claims experience (number of years vary by forum) and clearly demonstrate they have the required claims experience and knowledge base in order to render impartial, informed decisions.