E-Subro Hub Demands to TRS: New Damage Field Functionality

On July 9, 2022, AF will release a new functionality for damage fields for demands originating in E-Subro Hub that are then moved to Total Recovery Solution® (TRS®).
                
Currently, when filing a demand in E-Subro Hub for a total loss, the amount entered in the “Other Amount” field in E-Subro Hub will be displayed as “Personal Property” once the demand is moved to TRS. 

With the new functionality, amounts entered in the “Other Amount” field in E-Subro Hub will be listed as “Salvage Expense” once the demand is moved to TRS. If the demand is not a total loss and there is an amount entered in the “Other Amount” field in E-Subro Hub, TRS will continue to convert “Other Amount” to “Personal Property.” A banner will appear on the feature page to advise the member to check their damage types for accuracy. 

For additional details, please see the screenshots below.

Original View (Pre-Release)

E-Subro Hub
Screenshot of original damages

TRS
Screenshot from TRS

TRS view after July 9, 2022, Release


The screenshot below shows the banner that will be displayed in TRS after the July 9, 2022 release.


 
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