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General
September 16, 2024
Online Filing (OLF) to Total Recovery Solution (TRS) Migration Has Begun
The import process began on Monday, September 9, 2024, and will continue through Monday, September 30, 2024.
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General
September 16, 2024
New Job Aid Available: Filing UMPD and/or UMBI in Special
We have created a single-page job aid to assist our membership with filing UMPD and/or UMBI cases in TRS’s Special Arbitration Forum. 
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General
September 16, 2024
Filer/Responder Workshop Recap – August 2024
AF recently facilitated its latest Filer/Responder workshops on August 21 and 22, with 212 member company representatives in attendance.
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General
September 16, 2024
Attention Responders: Remember to Assert Jurisdictional Exclusions
We have seen an uptick in Post-Decision Inquiries resulting from the Responding Party failing to enter an applicable jurisdictional exclusion. 
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None
September 16, 2024
E-Bulletin Confidentiality
The arbitration proceedings among members as administered by Arbitration Forums, Inc. (AF) are confidential.
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General
September 16, 2024
NASP 2024 Annual Conference
"Ignite Subro" will be held October 27-30 at the JW Marriott Phoenix Desert Ridge Resort & Spa.
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Arbitrators
August 16, 2024
Recognizing Filing Errors: UMPD and UMBI
In TRS® Special Arbitration, the Recovering Party must declare its case type by first choosing a coverage group and then a right of recovery from available options in the first workflow step.
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Arbitrators
August 16, 2024
Arbitrator Workshop – July 2024
AF recently facilitated its July Arbitrator Workshop webinar with 270 member arbitrators in attendance.
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Arbitrators
August 16, 2024
System Maintenance Scheduled for This Month
AF’s website will be unavailable from 9 p.m. ET on Friday, August 30, 2024, through 6 a.m. ET on Monday, September 2, 2024.
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General
August 9, 2024
Online Filing to Total Recovery Solution (TRS) Migration – Training Resources and FAQ
Get more information and resources on the import process and migration from OLF to TRS.
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General
August 9, 2024
New Member Support Portal Launching Soon
AF will be launching a new support portal aimed at improving our members’ experience with fast, personalized self-service.
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General
August 9, 2024
What Qualifies for a Post-Decision Inquiry (PDI)?
We want to remind members that submitting a reason of “missed evidence” by the arbitrator does not qualify for a PDI. 
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General
August 9, 2024
System Maintenance
AF’s website will be unavailable from 9 p.m. ET on Friday, August 30, 2024, through 6 a.m. ET on Monday, September 2, 2024. 
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General
July 12, 2024
Moving Open Online Filing (OLF) Dockets into Total Recovery Solution (TRS)
We outline the process for moving the remaining open Online Filing (OLF) dockets to TRS. The transition from OLF to TRS will be supported by AF and will be an interactive process.
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General
July 12, 2024
Filer and Responder Workshop Recap – June 2024
AF recently facilitated its latest Filer and Responder workshops on June 19 and 20 with 182 member company representatives in attendance. The purpose of these workshops is to drive decision quality.
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General
July 12, 2024
New Member Support Portal Launching Soon
AF will be launching a new support portal aimed at improving our members’ experience with fast, personalized self-service.
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General
July 12, 2024
System Maintenance Occurring August 2024
AF’s website will be unavailable from 9 p.m. ET on Friday, August 30, 2024, through 6 a.m. ET on Monday, September 2, 2024.
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General
July 12, 2024
Earn Your Certified Subrogation Recovery Professional (CSRP) Designation with NASP
Become a specialized subrogation professional with NASP’s self-study program.
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Arbitrators
June 24, 2024
Shared Evidence Revisit Badge Update
As a response to member feedback, AF recently introduced a system enhancement to the Shared Evidence/Revisit badge aimed at providing additional clarification regarding evidence.
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Arbitrators
June 24, 2024
Arbitrator Workshop – May 2024
AF recently facilitated its May Arbitrator Workshop with 275 member arbitrators in attendance.
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Arbitrators
June 24, 2024
Arbitration Forums, Inc. (AF) Launching New Member Support Portal
Later this year, AF will be launching a new support portal aimed at improving our members’ experience with fast, personalized self-service.
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Arbitrators
June 24, 2024
Earn Your Certified Subrogation Recovery Professional (CSRP) Designation with NASP
Become a specialized subrogation professional with NASP’s self-study program.
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General
June 6, 2024
Arbitration Forums, Inc. (AF) Launching New Member Support Portal
Later this year, AF will be launching a new support portal aimed at improving our members’ experience with fast, personalized self-service.
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General
June 6, 2024
Moving Online Filing (OLF) Dockets into Total Recovery Solution® (TRS®)
AF will initiate the first step of the Online Filing migration, the import process, on Monday, September 9, 2024, and continue through Monday, September 30, 2024.
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General
June 6, 2024
System Maintenance Occurring August 2024
AF is scheduled to conduct system maintenance this August. As a result, AF applications will be unavailable from 9 p.m. ET on Friday, August 30, 2024, through 6 a.m. ET on Monday, September 2, 2024. 
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E-Subro Hub Users
May 16, 2024
Understanding the Demander Remittance Address
The Remittance Address is a section of the E-Subro Hub demand that is completed by the Demanding Party and indicates where settlement checks are received.
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General
May 13, 2024
Eric Spencer to Lead Arbitration Forums, Inc.
Industry executive will become president and chief executive officer of nation’s largest provider of inter-insurance dispute resolution services.
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General
May 10, 2024
Arbitration Forums, Inc. Discontinuing Online Filing
With the addition of the Special Arbitration Forum on February 19, 2024, TRS now contains all of AF’s programs available for arbitration.
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General
May 10, 2024
Choose the Right Path: Filing UMPD and UMBI in the Special Arbitration Forum
UM recovery actions against the tortfeasor’s insurer are compulsory in the Special Arbitration Forum for cases where the Responding Party has coverage. 
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General
May 10, 2024
Filer/Responder Workshop Webinar Recap – April 2024
AF recently facilitated its latest Filer/Responder Workshop webinars on April 24 and 25 with our member companies.
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General
May 10, 2024
Tips on Post-decision Inquiries (PDIs)
These tips clarify submission guidelines for post-decision reviews.
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Arbitrators
April 25, 2024
Inactivity and Arbitrator Access
Have you ever logged in and discovered that you were unable to find a case to hear? To remain active in AF’s system, arbitrators need to hear cases on a consistent basis.
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Arbitrators
April 25, 2024
New Revisit Badge Now Available
AF recently released an enhancement aimed at helping arbitrators better determine when evidence was added.
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Arbitrators
April 25, 2024
Arbitrator Workshop – March 2024
AF recently facilitated its March Arbitrator Workshop webinar with 370 member arbitrators in attendance.
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Arbitrators
April 25, 2024
Understanding Evidence Sharing (Rule 2-1) and Permissible Revisit Evidence
Last year, Rule 2-1 was updated to address Auto filings.
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General
April 18, 2024
Understanding Evidence Sharing (Rule 2-1) and Permissible Revisit Evidence
Last year, Rule 2-1 was updated to address Auto filings.
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E-Subro Hub Users
March 18, 2024
E-Subro Hub and Settlement Exchange System Changes Coming in April
As announced in January, Arbitration Forums, Inc. (AF) will soon be delivering enhancements to E-Subro Hub aimed at improving our membership’s experience.
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General
March 7, 2024
Inactivity and Arbitrator Access
To render decisions that meet our memberships’ quality expectations, arbitrators must remain knowledgeable about AF rules, hearing procedures, and system functionality.
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General
March 7, 2024
Filer/Responder Workshop Webinar – February 2024
AF recently facilitated its latest Filer/Responder workshop webinar on February 21 and 22, with over 200 attendees.
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General
March 6, 2024
NASP 2024 Spring Conference
Visit the NASP website to view the conference brochure and reserve your room.
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Arbitrators
February 27, 2024
Arbitrator Workshop Webinars – January 2024
AF recently facilitated its first Arbitrator Workshop for 2024 with over 250 member arbitrators in attendance.
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Arbitrators
February 27, 2024
Tips for Cases with No Response
As an arbitrator, you will likely encounter a case in which the Responding Party failed to answer the filing—leaving you with only the Recovering Party’s arguments and evidence to decide the case. 
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Arbitrators
February 27, 2024
Special Arbitration Forum Now Available in TRS
The Special Arbitration Forum is now available in TRS!
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General
February 18, 2024
Special Arbitration Forum Now Available in TRS
The Special Arbitration Forum is now available in TRS!
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General
February 18, 2024
Arbitrator and Filer/Responder Workshops
AF will continue its successful workshops this year, with webinars for arbitrators and filers/responders scheduled in alternating months.
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E-Subro Hub Users
January 29, 2024
E-Subro Hub Enhancements Coming Soon in 2024
AF is excited to announce some upcoming enhancements to E-Subro Hub aimed at improving our membership’s experience.
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E-Subro Hub Users
January 29, 2024
New System Maintenance Window
As of January 1, 2024, AF has designated 8 p.m. to 9 p.m. ET as a maintenance window in order to implement important system updates.
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General
January 22, 2024
Special Arbitration Forum Panel of Three Fee Change Coming Soon
Arbitration Forums, Inc. (AF)’s Board of Directors recently approved a change to the fee for Panel of Three Special Arbitration Forum cases. 
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General
January 22, 2024
Live Webinars Available for Special Arbitration Forum in TRS
On February 19, 2024, AF will make the Special Arbitration Forum available in Total Recovery Solution® (TRS®).
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General
January 22, 2024
Uninsured Motorists’ Forum Closing Soon
AF will be discontinuing the Uninsured Motorists’ Forum on February 17, 2024.
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General
January 22, 2024
New System Maintenance Window
As of January 1, 2024, AF has designated 8 p.m. to 9 p.m. ET as a maintenance window to implement important system updates.
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Arbitrators
December 14, 2023
Arbitrator Workshop Webinars – November 2023
AF recently facilitated its last Arbitrator Workshop for 2023 with over 200 member arbitrators in attendance.
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Arbitrators
December 14, 2023
New System Maintenance Window
Beginning January 1, 2024, AF will be designating 8 p.m. to 9 p.m. ET as a maintenance window in order to implement important system updates.
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General
December 11, 2023
Special Arbitration Forum Coming to TRS and Updates to AF’s Arbitration Rules
On February 19, 2024, AF will be bringing the Special Arbitration Forum to Total Recovery Solution (TRS).
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General
December 11, 2023
AF Sunsetting Uninsured Motorists’ (UM) Forum
Based on member feedback that this forum is no longer relevant or needed, it will be sunsetted in 2024.
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General
December 11, 2023
New Process for Personally Represented Hearings
AF continuously implements process improvements that aim to positively impact our membership. One improvement we will soon implement relates to personally represented hearings.
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General
December 11, 2023
How to Remove TPA Access
Regularly reviewing access privileges for your TPAs helps reduce cybersecurity risks by ensuring that only active and current TPAs have access to your company’s sensitive information. 
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General
December 11, 2023
Arbitrator and Filer/Responder Workshops to Continue in 2024
AF’s successful workshops will continue in 2024, with workshops for arbitrators and filers/responders scheduled in alternating months.
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General
November 9, 2023
Special Arbitration Forum Coming to TRS and Updates to AF’s Arbitration Rules
AF is excited to announce that we will be bringing the Special Arbitration Forum to Total Recovery Solution (TRS) in Q1 2024.
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General
November 9, 2023
AF Sunsetting Uninsured Motorists’ (UM) Forum
Based on member feedback that this forum is no longer relevant or needed, it will be sunsetted in 2024.
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General
November 9, 2023
Statute of Limitations
The statute of limitations pertains to the time allowed for legal action to be taken on a loss.
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General
November 9, 2023
What Qualifies for a Post-Decision Inquiry (PDI)?
We have noticed an increasing number of Post-Decision Inquiries (PDIs) submitted by filers and responders who believe the arbitrator did not comment on a particular piece of evidence.
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General
November 9, 2023
Learning Resources Available Free of Charge
AF offers numerous reference guides, training tutorials, and live webinars on the various intercompany arbitration programs and processes to ensure our members’ success.
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General
November 9, 2023
Filer/Responder Workshop Webinar – October 2023
AF recently facilitated its latest Filer/Responder workshop webinar on October 25 and 26.  
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Arbitrators
October 20, 2023
New Arbitrator Worklist Functionality
AF is pleased to share that the My Support Inquiries worklist now includes a section for Post-Decision Inquiry Support issues.
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Arbitrators
October 20, 2023
Evidence Sharing: A Closer Look for Arbitrators
Evidence attached to support the Recovering Party’s feature damages and the Responding Party’s damages dispute, if applicable, became viewable to all parties involved in the arbitration filing.
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Arbitrators
October 20, 2023
Property Forum Now Available in TRS
The Property Forum is now available in TRS! Get more information on workflow and functionality changes.
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Arbitrators
October 20, 2023
Video Evidence – What It Is and Isn't
To streamline the hearing process, we ask that you attach acceptable videos directly into your TRS filing.
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Arbitrators
October 20, 2023
Preserving Neutrality, Privacy, and Confidentiality
Objectivity, neutrality, and confidentiality are the foundations of a credible arbitration system.
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Arbitrators
October 20, 2023
Reporting Suspected Illegal, Dishonest, or Fraudulent Activities
Arbitration Forums, Inc. (AF) is committed to providing an environment free of illegal, dishonest, or fraudulent activity.
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