Currently, users can search for cases by following the navigation options outlined below.
- My Arbfile → Case Lookup → Search By AF ID tab
- My Arbfile → Member Access → Case Lookup → Search By AF ID tab
- My Arbfile E-Subro → Demand Search → Search By Insured Info tab
As of May 31, the same three navigation options mentioned above will take users to E-Subro Hub to perform a case search. The single field can take a TRS case ID, docket number, demand ID, claim number, policy number, and internal reference. This change will affect all users that use the legacy search option.
Selecting the “Show Advanced Search” provides more search fields in order to widen or narrow down the search results.