Effective October 1, 2019: All Automobile Subrogation Arbitration Program Claims To Be Filed in TRS® Platform

Image of a stopwatch with the words ready to goArbitration Forums, Inc. (AF) is upgrading its current arbitration platform to an exciting new arbitration and subrogation platform called Total Recovery Solution® (TRS®). Developed with feedback from our members, TRS is designed to streamline your recovery and resolution processes. TRS takes a new approach to arbitration, resulting in shorter cycle times, reduced filing and decision errors, enhanced arbitrator workflow, and improved decision quality. 

Member adoption and usage of our upgraded TRS technology platform continues to grow! As of today, 18 companies currently participate. These companies recognize the benefit of early adoption, and over 6,300 cases have been filed this month alone.

TRS is being delivered to AF’s members in a phased approach, and we invite your organization to begin participating in late April. In the interim, we would like to work with you to ensure an easy and successful transition. The TRS platform is currently available for automobile subrogation arbitration program claims only (cases filed in our Auto program), and it will become the exclusive platform for all automobile subrogation claims by October 1, 2019. Upgrades will continue in 2020 when additional coverages/programs are added (i.e., PIP and Med Pay). 

Onboarding to TRS is simple, and with little effort, your users can take advantage of the new features available in the upgraded platform. Check out samples of TRS management reports, member job aids, tutorials, and take the opportunity to sign up for a training webinar on AF’s website. We can also arrange a TRS demonstration prior to your launch date.

Please contact us at trsrollout@arbfile.org if you have any questions or need additional information.

Article published in: December 2018 E-Bulletin for E-Subro Hub