Arbitration Forums launched its new member support portal on March 3 and will be closing its legacy support ticketing system on March 17. The following support email addresses will be deactivated at that time:

support@arbfile.org
helpdesk@arbfile.org
status@arbfile.org
esubrohub@arbfile.org
trssupport@arbfile.org
memberfeedback@arbfile.org

Any emails sent to those addresses will not be delivered. The emails will automatically return to the sender with directions to access the member support portal.

The new portal provides you with instant access to step-by-step guidance and solutions via a knowledge base. You may ask a question or report an issue directly within the portal without the need for a phone call or email. The portal also provides real-time status on any submitted inquiries.

We encourage you to log in to the portal and familiarize yourself with the resources available, and we’ve created a navigation guide to assist you. Be sure to bookmark the URL for the portal for quick reference.

https://afsupport.arbfile.org/

Thank you, and we look forward to serving you in our new support portal!