Arbitration Forums, Inc. Celebrates 75 Years of Member Service

Image of AF's 75th anniversary logoAF has reached an exciting milestone, its Diamond Jubilee! This year is the 75th anniversary of providing our over 4,700 members with dedicated service and innovative, technology-based solutions.

Arbitration Forums, Inc. was founded by the New York City Claim Managers Council in 1943 to offer a litigation alternative in subrogation disputes. Today, our AF team consists of more than 160 employees and contractors.

Since those early years, we have challenged ourselves to offer innovative technical solutions to the industry’s ever-changing needs. Through programs, products, and services, such as paperless filing, AF has played a vital role in revolutionizing the subrogation process.

Our member companies’ claim volume has increased dramatically over time. In 2017, members filed 797,000 arbitration disputes and 1,807,000 subrogation demands collectively worth $12.5 billion.

AF was created and continues to be owned and operated by the insurance industry. Although our products and services have expanded over the years, our members are at the center of all we do. We continue to serve them with integrity, accountability, passion, and achievement. We continue to use member feedback as our “North Star” guiding us toward the most effective solutions. With each product developed and service provided, our goal is to reduce arbitration- and subrogation-related expenses, increase productivity, and reduce cycle time for our members.

Thank you for making AF the recognized and respected organization it is today. Industry created. Membership-driven. We look forward to the next phase of our incredible journey together.

Article published in: September 2018 E-Bulletin