June 2020 E-Bulletin for Arbitrators

This month's E-Bulletin topics include:

  1. PIP and Med Pay Arbitration Coming to Total Recovery Solution (TRS)
  2. New TRS Resource Added
  3. Reminder: Modify Awards if Liability Deductible/Self-Insured Retention Applies

PIP and Med Pay Arbitration Coming to Total Recovery Solution (TRS)

Illustration of tiny people surrounding a laptopAF is pleased to announce that we will be introducing enhanced functionality to allow the filing of new PIP and Medical Payment coverages within Total Recovery Solution® (TRS®) in Q4 2020! More information and training resources will become available at a later date. 

We look forward to releasing this feature later this year to improve the efficiency of our TRS product and continue the commitment of excellent service to our membership.
 
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New TRS Resource Added

Illustration of a hand pointing at a laptopAF has added a short video along with a job aid to help arbitrators respond to Post-Decision Inquires (PDIs) created by members. 

 (Published 5/20/2020)

This two minute video shows arbitrators how to access the Post-Decision Detail page as well as Decision Details.    

For more helpful guides on TRS, visit the TRS Resources page.
 
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Reminder: Modify Awards if Liability Deductible/Self-Insured Retention Applies

Image of a post-it note with the words Don't Forget written on itModifying the award when a Liability Deductible/Self-Insured Retention applies is a critical step in rendering a decision. If this is overlooked, the member must take extra time to resolve the issue by filing a PDI. 

If you are not already doing so, we ask that you please pay close attention to whether a Liability Deductible/Self-Insured Retention should be applied to your decision. If this is asserted, it will appear as a workflow step (Liability Deductible): 
Screenshot of the whether a Liability Deductible/Self-Insured Retention screen

After you have confirmed the amount and that it is a Liability Deductible, as shown above, you will need to modify the award under the Filing Party’s Damage Recovery (in this case, the 2017 Honda). Scroll to the bottom of the vehicle workflow step and look for the Award Summary. A message alerting you that a Liability Deductible/Self-Insured Retention applies will appear:

Screenshot of the Award Summary

To modify the award, follow the steps shown below: 

Screenshot of the Award Summary section

Screenshot of the Award Summary section

 
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