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E-Subro Hub Users
January 23, 2026
E-Subro Hub Evidence Refresher
In this article, we will review several common items that arise around E-Subro Hub evidence functionality and how to navigate through the issues.
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E-Subro Hub Users
January 23, 2026
New Member Companies Added to E-Subro Hub
See new member companies of members of E-Subro Hub.
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General
December 12, 2025
New Arbitrator Registration Form Now Available!
On December 8, 2025, Arbitration Forums, Inc. (AF) launched the new and improved arbitrator onboarding process!
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General
December 12, 2025
E-Subro Hub Offer of Liability in TRS Filings
When filing in Total Recovery Solution® (TRS®), please keep in mind that an E-Subro Hub offer of liability is not binding in TRS arbitration.
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Arbitrators
December 12, 2025
Arbitrator Workshop Recap – November 2025
AF recently facilitated its November arbitrator workshop with over 425 member arbitrators in attendance.
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Arbitrators
December 12, 2025
Preserving Neutrality, Privacy, and Confidentiality and Signature Statement
Objectivity and neutrality are the foundations of a credible arbitration system. All decisions must be based solely on the arguments made in the contentions and the evidence submitted.
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E-Subro Hub Users
November 13, 2025
You Spoke; We Listened: E-Subro Hub Improvements
On November 15, AF adjusted the user interface to improve contrast based on member feedback.
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E-Subro Hub Users
November 13, 2025
E-Subro Hub Evidence Notification Refresher
In this article, we will review several common notifications that arise around E-Subro Hub evidence functionality.
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E-Subro Hub Users
November 13, 2025
New Batch Printing Enhancement Now Available
On October 18, 2025, AF implemented changes aimed at streamlining batch printing for improved usability. 
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General
November 7, 2025
Coming This December: New Arbitrator Onboarding Process
On December 8, 2025, Arbitration Forums, Inc. (AF) will be launching the new and improved arbitrator onboarding process!
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General
November 7, 2025
Arbitrator Applications and Testing Deadline
In preparation for the new onboarding process, AF will be closing arbitrator applications on November 20, 2025.
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General
November 7, 2025
Filer/Responder Workshop Recap – October 2025
AF recently facilitated its latest filer/responder workshops with 100 member company representatives in attendance.
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Arbitrators
October 23, 2025
New and Improved: Arbitrator Onboarding
AF is excited to soon be launching a fresh, simplified arbitrator onboarding experience on December 8, 2025!
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Arbitrators
October 23, 2025
Arbitrator Workshop Recap – September 2025
AF recently facilitated its September arbitrator workshop with over 305 member arbitrators in attendance.
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Arbitrators
October 23, 2025
Revisions to AF’s Guide for Arbitrators
AF has made revisions to the Guide for Arbitrators.
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Arbitrators
October 23, 2025
Preserving Neutrality, Privacy, and Confidentiality and Signature Statement
Objectivity and neutrality are the foundations of a credible arbitration system. All decisions must be based solely on the arguments made in the contentions and the evidence submitted.
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Arbitrators
October 23, 2025
Reporting Suspected Illegal, Dishonest, or Fraudulent Activities
Arbitration Forums, Inc. (AF) is committed to providing an environment free of illegal, dishonest, or fraudulent activity.
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General
October 15, 2025
You Spoke; We Listened: Total Recovery Solution (TRS) Improvements
We understand that the recent Total Recovery Solution® (TRS®) user interface updates may have introduced unintended challenges.
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General
October 15, 2025
Revisions to AF’s Reference Guide
AF has made revisions to the Reference Guide.
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General
October 15, 2025
Coming Soon: New Arbitrator Onboarding Process
A new and improved arbitrator onboarding process is on the way! We will soon be launching an arbitrator registration application aimed at improving the onboarding experience.
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General
October 15, 2025
Filing Accurately in TRS: Why Getting the Company Code Right Matters
Filing correctly in E-Subro Hub and TRS by using the correct company code is a member-driven responsibility.
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E-Subro Hub Users
September 25, 2025
Enhancements Coming Soon to E-Subro Hub
AF is introducing several exciting enhancements to E-Subro Hub.
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E-Subro Hub Users
September 25, 2025
Updates: Company Mergers and New Members
These member updates are now active in E-Subro Hub.
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E-Subro Hub Users
September 25, 2025
Filing Accurately in E-Subro Hub: Why Getting the Company Code Right Matters
Filing correctly in E-Subro Hub by using the correct company code is a member-driven responsibility.
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General
September 10, 2025
Coming Soon: New Arbitrator Onboarding Process
AF is excited to announce that a new and improved arbitrator onboarding process is on the way!
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General
September 10, 2025
Filer/Responder Workshop Recap – August 2025 
AF recently facilitated its latest Filer/Responder Workshops on August 26 and 28 with 394 member company representatives in attendance.
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General
September 10, 2025
Prior Payment Corrections
Prior payment errors must meet certain criteria to be considered correctable.
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General
September 10, 2025
Revisions to AF’s Reference Guide
AF has made revisions to the Reference Guide.
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General
September 10, 2025
Upcoming System Maintenance
AF is scheduled to conduct system maintenance from 9 p.m. ET on Friday, September 26, 2025, through 6 a.m. ET on Monday, September 29, 2025.
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Arbitrators
August 25, 2025
It’s Here! See the New Look for Total Recovery Solution® (TRS®)
The new look and feel for Total Recovery Solution® (TRS®) is now available!
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Arbitrators
August 20, 2025
Arbitrator Workshop Recap – July 2025
AF recently facilitated its July arbitrator workshop with over 400 member arbitrators in attendance.
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Arbitrators
August 20, 2025
Revisions to AF’s Reference Guide and Guide for Arbitrators
AF has made revisions to the following pages of the Reference Guide and Guide for Arbitrators.
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Arbitrators
August 20, 2025
Artificial Intelligence in Claims
There’s growing interest in how artificial intelligence (AI), machine learning (ML), and predictive analytics can streamline subrogation, arbitration, and claims processes.
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Arbitrators
August 20, 2025
Preserving Neutrality, Privacy, and Confidentiality and Signature Statement
Objectivity and neutrality are the foundations of a credible arbitration system. All decisions must be based solely on the arguments made in the contentions and the evidence submitted by the parties.
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General
August 12, 2025
New Look for Total Recovery Solution (TRS) Coming This Month
On August 25, 2025, AF will be transitioning Total Recovery Solution (TRS) to a new look and feel.
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General
August 12, 2025
Occupational Accident Insurance Coverages Now Available in TRS!
Occupational Accident Insurance (OAI) coverages are now available in Total Recovery Solution (TRS)!
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General
August 12, 2025
Exciting Release: Version 5 of Data Integration
AF is thrilled to announce the release of version 5 of our Data Integration product, a significant upgrade designed to meet the evolving needs of AF members.
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General
August 12, 2025
NASP 2025 Annual Conference
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General
August 12, 2025
Upcoming System Maintenance, September 2025
AF is scheduled to conduct system maintenance from 9 p.m. ET on Friday, September 26, 2025, through 6 a.m. ET on Monday, September 29, 2025.
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E-Subro Hub Users
July 18, 2025
Exciting Release: Version 5 of Data Integration
AF is thrilled to announce the release of version 5 of our Data Integration product, a significant upgrade designed to meet the evolving needs of AF members.
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E-Subro Hub Users
July 18, 2025
New E-Subro Hub Companies and Updates
AF has updated the list of participating E-Subro Hub companies.
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E-Subro Hub Users
July 18, 2025
How Can an E-Subro Hub Demand Be Closed?
A demand can only be closed by the demanding company. This can be done manually or through company configuration.
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General
July 11, 2025
A New Look for Total Recovery Solution (TRS): Comparing Classic and Modern Interfaces
AF is transitioning Total Recovery Solution® (TRS®) to a new look and feel.
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General
July 11, 2025
Filer/Responder Workshop Recap – June 2025 
AF recently facilitated its latest Filer/Responder Workshops on June 24 and 26 with over 240 member company representatives in attendance.
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General
July 11, 2025
Changes to AF’s Reference Guide
AF has made changes to the Reference Guide.
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General
July 11, 2025
Quick Guide to the Refile Process
AF has a process that allows a case to be refiled in TRS under certain circumstances.
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General
July 11, 2025
Security Information Request Protocol
AF supports member companies by providing transparency into its security posture, while ensuring confidentiality and compliance.
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General
July 11, 2025
Reminder: Verifying Remittance Address
When issuing award payments, please remember to use the remittance address on the arbitration award.
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General
July 11, 2025
Upcoming System Maintenance
AF is scheduled to conduct system maintenance during July and September.
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Arbitrators
June 20, 2025
Arbitrator Workshop Recap – May 2025
AF recently facilitated its May arbitrator workshop with over 425 member arbitrators in attendance.
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Arbitrators
June 20, 2025
Revised Reference Guide
AF is pleased to announce that the Guide for Arbitrators has been updated to further address Damage Award Calculations in Concurrent Coverage cases and Double-Dip Payments.
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Arbitrators
June 20, 2025
Upcoming System Maintenance
Arbitration Forums, Inc. (AF) is scheduled to conduct system maintenance in July and September.
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General
June 6, 2025
Coming Soon! Occupational Accident Insurance Coverage in TRS
In response to feedback, members will soon be able to file recoveries for Occupational Accident Insurance (OAI) in Total Recovery Solution (TRS).
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General
June 6, 2025
Using Embedded Evidence Judiciously
TRS allows users to embed evidence in the liability arguments when needed. To ensure efficiency, we recommend limiting embedded evidence to one or two key items.
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General
June 6, 2025
Filer/Responder Workshop Recap – April 2025
AF facilitated its latest filer/responder workshops on April 22 and 24 with 335 member company representatives in attendance.
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General
June 6, 2025
Updates to AF’s Reference Guide
AF has revised the Reference Guide to AF’s Agreements and Rules.
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General
June 6, 2025
Upcoming System Maintenance
Arbitration Forums, Inc. (AF) is scheduled to conduct system maintenance in July and September.
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E-Subro Hub Users
May 20, 2025
Demand Negotiations: A Closer Look at the Accept Action
In this article, we will review the “Accept” action that can be initiated by the demander or responder.
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General
May 9, 2025
File Size Increased for Non-Video Evidence
You asked, and we delivered! We are excited to share that we have expanded the maximum allowed file size of non-video evidence.
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None
May 9, 2025
One Simple Way to Expedite Arbitration Recoveries
Claim cycle time is paramount to successfully competing in the insurance industry—unfortunately, simple oversights can cause unintended delays. 
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General
May 9, 2025
System Maintenance Occurring This July
AF’s applications will be unavailable from 9 p.m. ET on Friday, July 25, 2025, through 6 a.m. ET on Monday, July 28, 2025. 
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Arbitrators
April 25, 2025
Arbitrator Workshop Recap – March 2025
AF recently facilitated its March Arbitrator Workshop with over 550 member arbitrators in attendance.
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Arbitrators
April 25, 2025
Occupational Accident Insurance (OAI) Coverages Coming Soon
In response to member feedback, AF will soon be introducing Occupational Accident Insurance (OAI) coverages to TRS under the Special Arbitration Forum.
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General
April 25, 2025
System Maintenance Occurring This July
AF is scheduled to conduct system maintenance this July. As a result, AF’s applications will be unavailable from 9 p.m. ET on Friday, July 25, 2025, through 6 a.m. ET on Monday, July 28, 2025.
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General
April 10, 2025
AF Increasing File Size of Non-Video Evidence
You asked, and we delivered! We are excited to share that on May 12, 2025, AF will be expanding the maximum allowed file size of non-video evidence.
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General
April 10, 2025
Occupational Accident Insurance (OAI) Coverages Coming Soon
In response to your feedback, AF will soon be introducing Occupational Accident Insurance (OAI) coverages to TRS under the Special Arbitration Forum.
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General
April 10, 2025
The ABCs of PDIs (Post-Decision Inquiries)
Did you know that almost half of the post-decision inquiries (PDIs) submitted do not actually meet any of the criteria for a PDI?
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E-Subro Hub Users
March 24, 2025
File Size Increase for Non-Video Evidence Coming Soon
You asked, and we delivered! We are excited to share that we will soon be expanding the maximum allowed file size of non-video evidence.
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E-Subro Hub Users
March 24, 2025
Who Owns an E-Subro Hub Demand?
An easy way to find a demand owner is to see who is listed under the Demander Rep or Responder Rep entry fields.
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General
March 12, 2025
Filer/Responder Workshop Recap – February 2025
AF recently facilitated its latest filer/responder workshops on February 18 and 20 with 320 member company representatives in attendance.
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General
March 12, 2025
Understanding Evidence Sharing and Permissible Revisit Evidence
Rule 2-1 states that while evidence is always to be attached where appropriate within the recovery workflow, this is critical in an auto filing.
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General
March 11, 2025
Arbitration Forums Closing Legacy Support Ticketing System
Arbitration Forums’ launched its new member support portal on March 3 and will be closing its legacy support ticketing system on March 17.
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Arbitrators
February 19, 2025
Introducing a New Look to Total Recovery Solution (TRS)
AF is excited to announce that we will be introducing a new look and feel to Total Recovery Solution (TRS).
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Arbitrators
February 19, 2025
New Member Support Portal Coming March 3
AF will be launching the new support portal on March 3, 2025.
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Arbitrators
February 19, 2025
Tips for Cases with No Response
As an arbitrator, you will likely encounter a case in which the responding company failed to answer the filing—leaving you with only the recovering company’s arguments and evidence to decide the case.
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Arbitrators
February 19, 2025
Reminder: Inactivity and Arbitrator Access
To render decisions that meet our memberships’ quality expectations, arbitrators must remain knowledgeable about AF rules, hearing procedures, and system functionality.
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General
February 17, 2025
New Member Support Portal Coming March 3
AF is excited to announce that we will be launching the new support portal on March 3, 2025.
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General
February 17, 2025
Upcoming Filer and Responder Workshops
After a successful 2024 campaign, we are pleased to announce the bi-monthly filer/responder workshops will continue in 2025.
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General
February 17, 2025
The 1, 2, 3s of Evidence Visibility
As a response to member feedback, AF would like to break down Rules 2-1 and 2-5 to provide further clarity on evidence visibility.
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General
February 17, 2025
Reminder: Inactivity and Arbitrator Access
effective March 1, 2025, AF will begin deactivating arbitrators who have not heard a case in the prior six months.
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General
February 17, 2025
NASP Spring Conference: Grand Ole Subro
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