June 2018 E-Bulletin

This month's E-Bulletin topics include:

  1. Webinar – Damage Disputes from Both Perspectives
  2. System Maintenance, July 2018
  3. Video Evidence Submissions Coming in August

Webinar – Damage Disputes from Both Perspectives

WebinarExplore damage disputes from the Applicant and Respondent perspectives in this 45-minute webinar. Discover the difference between the obligation of a first-party carrier to its insured and that of a liability carrier to a third-party, and how this difference can factor into your arguments and case presentation. Get tips on arguing your case more persuasively, and arguing specific damage dispute types, such as rental, towing, and total losses.

Enroll today!
 
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System Maintenance, July 2018

Image of a laptop with tools over itAF is scheduled to perform system maintenance and upgrades. As a result, AF's website will be unavailable from 10 PM Eastern on Friday, July 27, 2018, to 6 PM Eastern on Sunday, July 29, 2018.

We apologize for any inconvenience this may cause our members. AF is committed to continuously enhancing our products and services. We thank you for your continued support.
 
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Video Evidence Submissions Coming in August

We are excited to announce that the ability to submit video evidence in Online Filing is coming in August, eliminating the need for a company representative to take the time to make a personal appearance to play the video evidence for the arbitrator.
  • The file size cannot exceed 40MB.
  • Acceptable file types are .mov, .wmv, .avi, .mp4, and .vob.
  • All submitted video file types are converted to .mp4 format to eliminate any compatibility issues for the arbitrator.
  • Bookmarking may be used on lengthy videos to indicate points of interest to the arbitrator.
  • Examples of appropriate video evidence include: dash cam video of accident, security video showing accident, and video of scene.
The process to upload video evidence in OLF is identical to how any evidence is uploaded:

1. Select “Video Evidence” under Available Evidence Types and move it under Selected Evidence Items.
Screenshot of the Evidence tab

 
2. After the filing or response is submitted, select Upload Evidence and upload the video file.
Screenshot of the Upload Evidence option
 

3. A video graphic depicts that the uploaded file is a video file.
Screenshot of the Video Evidence icon

4. Depending on what the video is of, the submitting party can:
  1. Select “Video Evidence” and use the Description field to explain what it is, i.e., dash cam video of accident, security video showing accident, video of scene.
  2. Select a comparable evidence type such as “Statement - Driver” (the graphic icon will convey that it is a video file).
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