Latest News about TRS

By October 1, 2019, TRS will become the exclusive platform for all automobile subrogation claims.

Upcoming Changes to Arbitration Privileges
April 12, 2019
As part of the Online Filing (OLF) upgrade to the Total Recovery Solution® (TRS®) platform effective October 1, 2019, AF will be assigning privileges for TRS to all existing arbitration users at all member companies.

TRS and the Rules
April 12, 2019
AF has updated its Rules, noting TRS terminology and enhancements.

Direct Filing – Three Paths to TRS
April 12, 2019
Learn more about how to file in TRS once the ability to submit an auto damage arbitration directly in TRS begins on April 29.

Recent Enhancements

Conceptual image of enhancements using gears and iconsApril 29

  • Direct filing – Members will have the option to file directly from TRS without pushing demands from E-Subro Hub.
  • Award Payment Enhancement – In response to our members’ feedback, this enhancement allows the requesting party to edit the award amount owed in the reminder notification that is sent to the responding party.
  • TRS Worklist Queues – In addition to making the filters more prominent on the worklist queues, users will be able to utilize multi-field filtering and column-level sorting to make searching for information easier.

Member Onboarding

A sign that says welcome to TRS

Welcome Recent TRS Members

April 29 Acceptance Insurance
April 29 Brethren Mutual
April 29 Cameron Mutual Insurance Company
April 29 Carolina Casualty
April 29 Cumberland Insurance Group
April 29 Farmers Alliance Insurance
April 29 Farmers Mutual of Nebraska
April 29 Kentucky National
April 29 Madison Mutual
April 29 Public Service Electric & Gas Co.
April 29 Rural Insurance
April 29 Sublimity Insurance Company
May 1 Canal Insurance
May 1 Permanent General
May 6 Bristol West
May 6 Protective Insurance
May 6 Sagamore Insurance
May 7 American Family
May 13 Buckeye Mutual
May 13 Westfield
May 14 The Members Insurance Company
May 14 Triangle Insurance

Upcoming Tentative Launch Dates

May 20 CURE Auto Insurance
May 31 MMG Insurance
June 1 Western Reserve Group
June 3 21st Century
June 3 Farmers
June 3 Foremost
June 3 Trumball
June 10 James River Insurance Company
June 13 Cincinnati Insurance
June 14 North Carolina Farm Bureau
June 24 Erie Insurance
July 1 Interins Exchange of Auto Club
July 1 Westport Insurance
August 1 Tokio Marine
September 1 Frankenmuth Insurance

A Look Ahead

  • Image of four puzzles piecesExtensions and revisits are one of many topics we will continue to work with the membership and our Board of Directors to evaluate throughout 2019. We anticipate completing the evaluation with our members and Board to determine the best solution for extensions and revisits at the beginning of Q4 2019. These changes, and others, will be based on the needs of the membership as a whole and the long-term benefits our members expect from the TRS technology platform.
  • PIP and MedPay arbitration programs will transition to the upgraded technology in 2020.
  • All remaining arbitration programs will be upgraded to the TRS platform by the end of 2021.