AF Case IDs in Total Recovery Solution

Illustration of a car in front of a clipboardAs previously communicated, Arbitration Forums, Inc. (AF) will introduce PIP and Medical Payment (Med Pay) coverages in Total Recovery Solution® (TRS®) on December 14, 2020. As a result of this change, AF will modify AF Case Identifiers (IDs) to indicate the associated program on new TRS Cases. AF Case IDs will soon have an alphabetic prefix that indicates the coverage associated with the case. These modifications will allow members to determine the applicable coverage for each case and direct the cases to appropriate users.

For ease of transition, prefixes will be the same as those used in Online Filing (OLF). The following coverage indicators will be visible on new TRS cases starting Monday, December 14 when the PIP and Med Pay capability updates are available:
  • A – Automobile coverage
  • D – Med Pay coverage
  • I – PIP coverage
AF IDs associated with existing cases will remain unchanged. In future TRS releases, additional prefixes will be added as new coverage groups are introduced. 
 


Article published in: November 2020 E-Bulletin