Latest News

Policy Limits and Unknown Exposures? Request a Deferment
November 02, 2018
When an Applicant files arbitration seeking damages less than the Respondent’s policy limits, arbitration would have jurisdiction over this claim.
Article in: November 2018 E-Bulletin

Video Evidence File Size Limits
November 02, 2018
Video evidence files up to 40 MB can be submitted to OLF and TRS, unless submitted through AFClient 3.2, which has a current file size limit of 20 MB.
Article in: November 2018 E-Bulletin

NASP Celebrates 20 Years of Service!
November 02, 2018
AF congratulates the National Association of Subrogation Professionals (NASP) on celebrating its twentieth anniversary!
Article in: November 2018 E-Bulletin

NASP 2018 Annual Conference: Sentimental Subro Journey
November 02, 2018
Visit the NASP website to register, select an exhibit booth, make hotel reservations, and download conference brochures.
Article in: November 2018 E-Bulletin

AF’s Website Experiencing Intermittent Performance Issues
October 29, 2018
We are currently experiencing intermittent performance issues with the website. We apologize for any problems you may be having.

Damage Disputes from Both Perspectives
October 08, 2018
What’s the secret to prevailing in a damage dispute? The answer is... there isn’t one! Arbitration disputes have always centered on the premise that each company will both argue and support its case.
Article in: October 2018 E-Bulletin

System Maintenance, October 2018
October 08, 2018
AF's website will be unavailable from 10 PM Eastern on Friday, October 26, 2018, to 6 PM Eastern on Sunday, October 28, 2018.
Article in: October 2018 E-Bulletin

NASP 2018 Annual Conference: Sentimental Subro Journey
October 07, 2018
Visit the NASP website to register, select an exhibit booth, make hotel reservations, and download conference brochures.
Article in: October 2018 E-Bulletin

System Maintenance, October 2018
September 11, 2018
AF's website will be unavailable from 10 PM Eastern on Friday, October 26, 2018, to 6 PM Eastern on Sunday, October 28, 2018.
Article in: September 2018 E-Bulletin

Video Evidence Submissions Coming September 23
September 11, 2018
We are excited to announce that the ability to submit video evidence in Online Filing will be available on September 23.
Article in: September 2018 E-Bulletin

Expand Your Knowledge Today
September 10, 2018
Check out our online, instructor-led webinars.
Article in: September 2018 E-Bulletin

NASP 2018 Annual Conference: Sentimental Subro Journey
September 10, 2018
Visit the NASP website to register, select an exhibit booth, make hotel reservations, and download conference brochures.
Article in: September 2018 E-Bulletin

Clarifying "Missed Evidence" as a Clerical Error (Rule 4-2)
September 10, 2018
On rare occasion, the situation arises when an arbitrator expressly states that a specific evidence item "would have been helpful" or "was not submitted" when, in fact, it was properly listed as evidence and submitted by a party. In essence, the arbitrator "missed" the submitted evidence when reviewing the case.
Article in: September 2018 E-Bulletin

Respondents: Properly Support Prior Payments
September 10, 2018
When negotiating liability with adverse parties, respondents will often pay what they feel they owe, leaving the Applicant with an unpaid balance. To collect, Applicants will file the unpaid subrogation balance in arbitration.
Article in: September 2018 E-Bulletin

Arbitration Forums, Inc. Celebrates 75 Years of Member Service
September 10, 2018
AF has reached an exciting milestone, its Diamond Jubilee! This year is the 75th anniversary of providing our over 4,700 members with dedicated service and innovative, technology-based solutions.
Article in: September 2018 E-Bulletin

System Maintenance, October 2018
August 13, 2018
AF's website will be unavailable from 10 PM Eastern on Friday, October 26, 2018, to 6 PM Eastern on Sunday, October 28, 2018.
Article in: August 2018 E-Bulletin

Release of the Video Evidence Functionality Has Been Delayed
August 13, 2018
AF’s release of the video evidence functionality, originally forecasted for August 12, has been delayed.
Article in: August 2018 E-Bulletin

Expand Your Knowledge Today
August 13, 2018
Check out our online, instructor-led webinars.
Article in: August 2018 E-Bulletin

After the Decision: Can I Appeal?
August 13, 2018
The ability to appeal a decision is limited to the Property and Special Forums and must meet certain criteria.
Article in: August 2018 E-Bulletin

AF Launches New Arbitrator Testing Platform
July 05, 2018
We are pleased to announce that Arbitration Forums, Inc. (AF) has launched a new arbitrator testing platform!
Article in: July 2018 E-Bulletin

Learn How to Submit Video Evidence in Online Filing
July 05, 2018
AF is adding the ability for members to submit video evidence in Online Filing.
Article in: July 2018 E-Bulletin

Webinar – Damage Disputes from Both Perspectives
June 08, 2018
Explore damage disputes from the Applicant and Respondent perspectives in this 45-minute webinar.
Article in: June 2018 E-Bulletin

System Maintenance, July 2018
June 08, 2018
AF is scheduled to perform system maintenance and upgrades. As a result, AF's website will be unavailable from 10 PM Eastern on Friday, July 27, 2018, to 6 PM Eastern on Sunday, July 29, 2018.
Article in: June 2018 E-Bulletin

Video Evidence Submissions Coming in August
June 08, 2018
We are excited to announce that the ability to submit video evidence in Online Filing is coming in August, eliminating the need for a company representative to take the time to make a personal appearance to play the video evidence for the arbitrator.
Article in: June 2018 E-Bulletin

Webinar – Damage Disputes from Both Perspectives
June 08, 2018
Explore damage disputes from the Applicant and Respondent perspectives in this 45-minute webinar.
Article in: July 2018 E-Bulletin

System Maintenance, July 2018
June 08, 2018
AF is scheduled to perform system maintenance and upgrades. As a result, AF's website will be unavailable from 10 PM Eastern on Friday, July 27, 2018, to 6 PM Eastern on Sunday, July 29, 2018.
Article in: July 2018 E-Bulletin

System Maintenance, July 2018
May 21, 2018
AF's website will be unavailable from 10 PM Eastern on Friday, July 27, 2018, to 6 PM Eastern on Sunday, July 29, 2018
Article in: May 2018 E-Bulletin

Final Reminder: New Arbitrator Testing Platform Coming Soon
May 21, 2018
Any users who are in the process of testing to become an arbitrator have until June 1, 2018 to complete unfinished tests in the current platform
Article in: May 2018 E-Bulletin

Exciting Changes Coming to AF Reporting in 2018
May 21, 2018
This year, AF is beginning the migration of current reports into a more robust reporting platform
Article in: May 2018 E-Bulletin

Video Evidence is Coming to Online Filing This Summer
May 21, 2018
We are excited to announce that later this summer, we will be offering members the ability to submit video evidence in Online Filing
Article in: May 2018 E-Bulletin

Getting Help with Unpaid Awards
May 21, 2018
Learn the steps to request help with unpaid awards
Article in: May 2018 E-Bulletin

Improving the Member Experience
May 21, 2018
Your feedback helps us provide you with exceptional service
Article in: May 2018 E-Bulletin

System Maintenance, July 2018
April 27, 2018
AF is scheduled to perform system maintenance and upgrades. As a result, AF's website will be unavailable from 10 PM Eastern on Friday, July 27, 2018, to 6 PM Eastern on Sunday, July 29, 2018.

Liability Admitted? Remember to Enter 100 Percent
April 16, 2018
We often see cases where the Respondent concedes liability, noting “liability admitted” or “liability not disputed” in his or her contentions.
Article in: April 2018 E-Bulletin

Reminder: New Arbitrator Testing Platform Coming Soon
April 16, 2018
Arbitration Forums, Inc. will be transitioning to a new arbitrator testing platform. Remember to complete unfinished and/or outstanding tests in the current platform by May 4, 2018.
Article in: April 2018 E-Bulletin

Coming Soon – New Arbitrator Testing Platform
March 21, 2018
Arbitration Forums, Inc. will be transitioning to a new arbitrator testing platform in the second quarter of 2018. Get more details on how to transition to the new platform.
Article in: February 2018 E-Bulletin

Reminder: New Arbitrator Testing Platform Coming Soon
March 13, 2018
Arbitration Forums, Inc. will be transitioning to a new arbitrator testing platform in the second quarter of 2018. Get more details on how to transition to the new platform.
Article in: March 2018 E-Bulletin

NASP 2018 Subrogation Litigation:
February 21, 2018
Don’t Miss It!
Article in: February 2018 E-Bulletin

Re-asserting Affirmative Defenses
February 21, 2018
Read why it is so important for responding parties to revisit the case and re-assert the affirmative defense when warranted.
Article in: February 2018 E-Bulletin

Training Opportunities
February 21, 2018
These interactive, instructor-led Webinars offer valuable information on presenting an effective case, and key arbitration rules and terms.
Article in: February 2018 E-Bulletin

Listing Evidence
January 18, 2018
When preparing evidence for arbitration, have you ever wondered about the exact meaning of Rule 3-5, item (c), which says that the arbitrator may only consider evidence listed? The intent of this rule is to have parties clearly identify the type of evidence they plan to submit in order for consideration. Learn how to best describe your evidence to ensure it is considered.
Article in: January 2018 E-Bulletin

For Third Year in a Row, AF Named One of America’s 100 Best Adoption-Friendly Workplaces
November 29, 2017
AF has been recognized for its employee adoption benefits by the Dave Thomas Foundation for Adoption.

AF Is a Tampa Bay Times Top Workplace in 2017
November 29, 2017
AF is proud to be recognized as a Tampa Bay Times Top Workplace in 2017.

Thank You to Our Members
November 09, 2017
At this time and throughout the year, we are thankful for you and your continued support.
Article in: November 2017 E-Bulletin

New Reporting Tool Coming Soon
November 09, 2017
In preparation for the upcoming launch of Arbitration Forums, Inc. (AF)’s new reporting tool, available in the first quarter of 2018, changes are being made to the Reports menu on our website.
Article in: November 2017 E-Bulletin

Updates to the User Login Screen
November 09, 2017
As part of AF’s work to continuously improve the member experience and the security of our systems, we will soon be moving to a new user authentication standard.
Article in: November 2017 E-Bulletin

Evidence Considerations: Police Reports
November 09, 2017
If the police responded to the scene of an accident, in most cases, the police report will be viewed as a very persuasive piece of evidence. That report could be a vital piece of evidence in either proving or refuting liability.
Article in: November 2017 E-Bulletin

Tutorials Available at NO COST
November 09, 2017
Did you know that AF offers online video training tutorials for members at NO COST?
Article in: November 2017 E-Bulletin

Evidence Considerations: Detailed Statements
October 19, 2017
When gathering evidence for your case, do not overlook the necessity of taking detailed statements from all the involved parties. It is just as important to take a statement from the adverse party as it is to take one from your own insured.
Article in: October 2017 E-Bulletin

Electronic Proofs of Damage in Arbitration
October 19, 2017
Many members have reduced costs by replacing paper transactions with electronic methods, for example, by replacing paper draft payments with electronic payments. We have been educating our member arbitrators to accept electronic proofs of payment as proof of damages.
Article in: October 2017 E-Bulletin

Coming Soon…
October 19, 2017
Guess what AF is doing? We have begun work on updating our certification/testing website! Our goal is to improve our members’ experience during the certification and testing process. Look out for more information and details coming to an E-Bulletin near you!
Article in: October 2017 E-Bulletin

NASP 2017 Annual Conference—Deep in the Heart of Subro
October 19, 2017
November 5‒8, 2017 JW Marriott ‒ Austin, TX
Article in: October 2017 E-Bulletin

Evidence Considerations
September 14, 2017
Evidence is the key to prevailing in arbitration. As a front-line claims handler, you have the greatest opportunity to investigate and gather persuasive evidence should your claim later be brought into a subrogation or arbitration situation. With that in mind, AF has created a series of articles with tips and suggestions to help you focus your investigation on important elements that may prove to be essential in building a compelling case of liability and/or damages. This month’s article focuses on scene photographs.
Article in: September 2017 E-Bulletin

What to Consider When TPAs Are Involved
September 14, 2017
It can be confusing for the Applicant and Respondent companies when there is a TPA involved. Here are a few important guidelines to remember.
Article in: September 2017 E-Bulletin

Mandatory IL Auto Arbitration Repealed
September 14, 2017
On August 25, it was announced that the Illinois Insurance Code has been amended by repealing Section 143.24d. The Act takes effect “upon becoming law.”
Article in: September 2017 E-Bulletin

Product Liability Claim Filed Correctly?
September 14, 2017
Not all product liability claims are the same. If the Applicant seeks recovery of a personal or commercial automobile damage subrogation or self-insured automobile damage claim, the Auto forum is the appropriate forum with jurisdiction.
Article in: September 2017 E-Bulletin

Change to Compatibility View Settings in Internet Explorer
September 14, 2017
AF no longer requires arbfile.org to be included in the Compatibility View Settings in Internet Explorer.
Article in: September 2017 E-Bulletin

NASP 2017 Annual Conference—Deep in the Heart of Subro
September 14, 2017
November 5‒8, 2017 JW Marriott ‒ Austin, TX
Article in: September 2017 E-Bulletin

Multiple Exposures and Policy Limits: Consider the Options
August 10, 2017
Imagine you are handling a liability claim for a multi-car rear end collision, and your insured's Property Damage policy limits are $10,000.
Article in: August 2017 E-Bulletin

Clerical Error Update
August 10, 2017
AF is always listening to our members regarding our products and services, making sure they provide the highest possible quality and member satisfaction.
Article in: August 2017 E-Bulletin

Can Construction Defect Cases Be Heard with AF?
August 10, 2017
Construction defect cases can be rather complex and involve multiple parties.
Article in: August 2017 E-Bulletin

Deferment Needed? Don't Forget the Evidence
June 03, 2017
A deferment is a postponement on the hearing of a case for one year from the date of filing.
Article in: June 2017 E-Bulletin

Are Administrative Requests Becoming Obsolete?
June 02, 2017
The Administrative Requests section in AF's online filing application (OLF) includes specific requests that a party may make, including accepting policy limits, requesting a deferment, personally appearing, and requesting the return of physical evidence.
Article in: June 2017 E-Bulletin

Clerical Error Update
June 01, 2017
AF is always listening to our members regarding our products and services, making sure they provide the highest possible quality and member satisfaction.
Article in: June 2017 E-Bulletin

Training Opportunities
May 03, 2017
Whether you are filing for the first time or want a refresher course, these interactive, instructor-led webinars offer valuable information on filing and responding to claims.
Article in: May 2017 E-Bulletin

Clerical Error Update
May 02, 2017
AF is always listening to our members regarding our products and services, making sure they provide the highest possible quality and member satisfaction.
Article in: May 2017 E-Bulletin

Password Use and Reuse
May 01, 2017
AF will be increasing the number of passwords that must be used before a password can be reused
Article in: May 2017 E-Bulletin

Don't Miss It! NASP Subrogation Litigation: Skills and Management Conference
February 05, 2017
Omni Montelucia Resort — Scottsdale, AZ
Article in: February 2017 E-Bulletin

Training Opportunities
February 04, 2017
Whether you are filing for the first time or want a refresher course, these interactive, instructor-led webinars offer valuable information on filing and responding to claims.
Article in: February 2017 E-Bulletin

Damage Disputes from Both Perspectives
February 03, 2017
We recently offered a webinar covering damage disputes from both the Applicant and Respondent perspectives.
Article in: February 2017 E-Bulletin

Clarifying "Missed Evidence" as a Clerical Error (Rule 4-2)
February 02, 2017
On rare occasion, the situation arises when an arbitrator expressly states that a specific evidence item "would have been helpful" or "was not submitted" when, in fact, it was properly listed as evidence and submitted by a party. In essence, the arbitrator "missed" the submitted evidence when reviewing the case.
Article in: February 2017 E-Bulletin

System Maintenance, March 2017
February 01, 2017
AF is scheduled to perform system maintenance and upgrades.
Article in: February 2017 E-Bulletin

Webinar — Damage Disputes from Both Perspectives
December 04, 2016
During this 45-minute webinar, we will explore damage disputes from the Applicant and Respondent perspectives.
Article in: December 2016 E-Bulletin

Passenger Statements
December 03, 2016
When you receive a new claim and notice there were passengers in one or more of the vehicles, what are your best practices?
Article in: December 2016 E-Bulletin

Happy Holidays!
December 02, 2016
Best wishes!
Article in: December 2016 E-Bulletin

Webinar — Damage Disputes from Both Perspectives
November 05, 2016
During this 45-minute webinar, we will explore damage disputes from the Applicant and Respondent perspectives.
Article in: November 2016 E-Bulletin

Are Special Arbitration Opportunities Missed?
November 04, 2016
o you think that your company is identifying all potential recovery opportunities?
Article in: November 2016 E-Bulletin

Reduced Filing Fees in 2017
November 03, 2016
Arbitration Forums, Inc. (AF) is pleased to announce additional changes to our fee structure, providing our members with even more cost-effective services to satisfy their recovery and resolution needs.
Article in: November 2016 E-Bulletin

System Maintenance, November 2016
November 02, 2016
AF is scheduled to perform system maintenance and upgrades.
Article in: November 2016 E-Bulletin

Thank you to our Members
November 01, 2016
At this time and throughout the year, we are thankful for you and your continued support.
Article in: November 2016 E-Bulletin

NASP 2016 Annual Conference — The Summit of Subrogation: Climbing to New Heights
October 04, 2016
The Broadmoor — Colorado Springs, CO
Article in: October 2016 E-Bulletin

Member Testimonials
October 03, 2016
We recently received the following member testimonials regarding decision quality.
Article in: October 2016 E-Bulletin

Additional Alpha Character Added to California Automobile Docket Numbers
October 02, 2016
Docket numbers assigned to automobile claims that are filed for the state of California within Arbitration Forums, Inc.
Article in: October 2016 E-Bulletin

System Maintenance, November 2016
October 01, 2016
AF is scheduled to perform system maintenance and upgrades.
Article in: October 2016 E-Bulletin

NASP 2016 Annual Conference — The Summit of Subrogation: Climbing to New Heights
September 05, 2016
The Broadmoor — Colorado Springs, CO
Article in: September 2016 E-Bulletin

Member Testimonials
September 04, 2016
We recently received the following member testimonials regarding decision quality.
Article in: September 2016 E-Bulletin

Additional Alpha Character Added to California Automobile Docket Numbers
September 03, 2016
Docket numbers assigned to automobile claims that are filed for the state of California within Arbitration Forums, Inc.
Article in: September 2016 E-Bulletin

Is Arbitration Mandatory?
September 02, 2016
If you file intercompany arbitration because arbitration is mandatory by statute and AF is designated as the administrator, remember to include this in your contentions and submit evidence to support the position (e.g., statute).
Article in: September 2016 E-Bulletin

Password Change Interval Enhancement
September 01, 2016
To improve the security of AF's website and member data that is submitted with an E-Subro Hub demand and arbitration filing, AF has enhanced its password change interval options to 30, 60, and 90 days.
Article in: September 2016 E-Bulletin

Member Testimonials
June 05, 2016
We recently received the following member testimonials regarding decision quality.
Article in: June 2016 E-Bulletin

Training Opportunities
June 04, 2016
Whether you are filing for the first time or want a refresher course, these interactive, instructor-led Webinars offer valuable information on filing and responding to claims.
Article in: June 2016 E-Bulletin

Hurricane Preparedness and Disaster Recovery at AF
June 03, 2016
June 1 marked the beginning of the 2016 Atlantic hurricane season.
Article in: June 2016 E-Bulletin

Reminder About Audio and Video Evidence
June 02, 2016
AF does not currently accept audio or video files via direct upload or links to external Web sites like YouTube as evidence (evidence containing embedded audio and video is rejected by our system).
Article in: June 2016 E-Bulletin

Improving the Member Experience
May 06, 2016
Our member arbitrators continue to render quality decisions that address all arguments and provide a detailed analysis of the evidence to explain their rationale.
Article in: May 2016 E-Bulletin

Training Opportunities
May 04, 2016
Whether you are filing for the first time or want a refresher course, these interactive, instructor-led Webinars offer valuable information on filing and responding to claims.
Article in: May 2016 E-Bulletin

Quick Tip: Resetting Your Password
May 03, 2016
The password reset email is sent immediately to your email address on file.
Article in: May 2016 E-Bulletin

How to Dispute Front/Rear Damages
May 02, 2016
For the most part, Respondents understand how to dispute damages when liability is admitted.
Article in: May 2016 E-Bulletin

Disputing Damages? You May Want to Read This
May 01, 2016
If you respond to arbitration filings and have occasion to dispute the damages sought in the filing, there are two important things to keep in mind.
Article in: May 2016 E-Bulletin

Training Opportunities
April 05, 2016
Whether you are filing for the first time or want a refresher course, these interactive, instructor-led Webinars offer valuable information on filing and responding to claims.
Article in: April 2016 E-Bulletin

Quick Tip: Verifying Your Evidence
April 03, 2016
When filing or responding to a case, you must click "Finish" before you get the option to submit any evidence.
Article in: April 2016 E-Bulletin

Can the Arbitrator Consider Your Damage Dispute?
April 02, 2016
Are you paying attention to the details when it comes to disputing damages?
Article in: April 2016 E-Bulletin

Training Opportunities
March 03, 2016
Whether you are filing for the first time or want a refresher course, these interactive, instructor-led Webinars offer valuable information on filing and responding to claims.
Article in: March 2016 E-Bulletin

Serving the Needs of Our Membership
March 02, 2016
AF is a membership-driven organization and exists solely to effectively and efficiently serve our members' recovery and resolution needs.
Article in: March 2016 E-Bulletin

Prior Payment Made? Too Late to Raise Post-Decision
March 01, 2016
AF's Online Filing system includes prompts for both the Applicant and Respondent to enter any prior payment made.
Article in: March 2016 E-Bulletin

Improving the Member Experience
February 06, 2016
Our member arbitrators continue to render quality decisions that address all arguments and provide a detailed analysis of the evidence to explain their rationale.
Article in: February 2016 E-Bulletin

Tutorials Available at NO COST
February 04, 2016
Did you know that AF offers online video training tutorials for members at NO COST?
Article in: February 2016 E-Bulletin

E-Subro Hub Reduces Subrogation Costs and Increases Productivity
February 03, 2016
In 2015, members issued 1.5 million demands worth $6.8 billion through E-Subro Hub.
Article in: February 2016 E-Bulletin

Preparing an Effective Case
February 02, 2016
A successful arbitration submission MUST prove or rebut two things: negligence on the part of the adverse party and the insured's incurred damages.
Article in: February 2016 E-Bulletin

Training Opportunities
January 03, 2016
Whether you are filing for the first time or want a refresher course, these interactive, instructor-led Webinars offer valuable information on filing and responding to claims.
Article in: January 2016 E-Bulletin

Sudden Medical Emergency Doctrine: Liability Defense or Affirmative Defense?
January 02, 2016
Imagine the following liability claim scenario: Your insured lost consciousness, swerved over a median, and struck a legally parked vehicle, rendering it a total loss.
Article in: January 2016 E-Bulletin

2015: Year in Review
January 01, 2016
In 2015, members filed over 693,000 arbitration disputes and 1,494,000 subrogation demands collectively worth over $9.75 billion in claims.
Article in: January 2016 E-Bulletin

Training Opportunities
November 04, 2015
Whether you are filing for the first time or want a refresher course, these interactive, instructor-led Webinars offer valuable information on filing and responding to claims.
Article in: November 2015 E-Bulletin

Damages: What Proof Is Required?
November 03, 2015
In arbitration, there are no default judgments. If the Respondent fails to answer an arbitration filing, the Applicant does not automatically win.
Article in: November 2015 E-Bulletin

Policy Limits and Pro Rata Share Acceptance
November 02, 2015
While most cases flow easily through the arbitration process, claims involving multiple parties and policy limits offer unique challenges of which our members need to be aware.
Article in: November 2015 E-Bulletin

Thank you Members!
November 01, 2015
Thank you Members!
Article in: November 2015 E-Bulletin

NASP 2015 Annual Conference: Eureka! Subro Education
October 06, 2015
NASP 2015 Annual Conference: Eureka! Subro Education
Article in: October 2015 E-Bulletin

Diminished Value Damages
October 05, 2015
When hearing an Auto case wherein an affirmative defense is raised regarding jurisdiction due to the Applicant's inclusion of diminished value damages, and the evidence supports that the Applicant's vehicle is leased.
Article in: October 2015 E-Bulletin

Updates to the Reference Guide to AF's Agreements and Rules
October 04, 2015
An update has been made on Page 7 of the Reference Guide to AF's Agreements and Rules regarding the damages that may be sought in an Auto filing.
Article in: October 2015 E-Bulletin

Looking for the Best Experience with AF's Web Products?
October 03, 2015
As a member-driven organization, we strive to provide our membership with best-in-class service.
Article in: October 2015 E-Bulletin

Mandatory Delaware Arbitration
October 02, 2015
The Delaware Department of Insurance recently issued Domestic/Foreign Insurers Bulletin No. 77 as a reminder.
Article in: October 2015 E-Bulletin

NASP 2015 Annual Conference: Eureka! Subro Education
September 04, 2015
The Peppermill Resort — Reno/Tahoe, NV
Article in: September 2015 E-Bulletin

Proving Damages and Reductions: Explanation and Evidence
September 03, 2015
Part of our arbitrator training includes the directive that arbitrators are to base their decisions on facts, and facts are established when contentions are supported by evidence.
Article in: September 2015 E-Bulletin

Prior Payments and the Company Claim Amount
September 02, 2015
Have you ever wondered what figure you should enter in the "Damage Amount" field if the adverse party has sent you a payment of a portion of your damages?
Article in: September 2015 E-Bulletin

Improving the Member Experience
August 05, 2015
Our member arbitrators continue to render quality decisions that address all arguments and provide a detailed analysis of the evidence to explain their rationale.
Article in: August 2015 E-Bulletin

E-Subro Hub Reduces Subrogation Costs and Increases Productivity
August 04, 2015
In 2014, members issued over 1.2 million demands worth $5 billion through E-Subro Hub. It is the insurance industry standard for sending and receiving subrogation demands.
Article in: August 2015 E-Bulletin

The Latest Paperless Initiative: Electronic Billing Statements
August 03, 2015
To increase efficiencies and decrease our carbon footprint, AF has moved many arbitration and subrogation processes online over the last several years, significantly decreasing the amount of paper sent and received. Our latest efforts in 2015 are E-Statements, electronic billing statements that members retrieve from the AF Web site.
Article in: August 2015 E-Bulletin

Coming Soon — System Announcements
August 02, 2015
AF will soon be releasing the new system announcement enhancement. This enhancement will alert users to new product features and functionality or other critical, time-sensitive communications such as:
Article in: August 2015 E-Bulletin

Reminder: System Maintenance This Weekend
August 01, 2015
AF is scheduled to perform system maintenance and upgrades. As a result, AF's Web site will be unavailable from 8 PM Eastern on Friday, August 14, 2015 to 10 PM Eastern on Sunday, August 16, 2015.
Article in: August 2015 E-Bulletin

Hurricane Preparedness and Disaster Recovery at AF
July 03, 2015
June 1 marked the beginning of the 2015 Atlantic hurricane season.
Article in: July 2015 E-Bulletin

System Maintenance, August 2015
July 01, 2015
AF is scheduled to perform system maintenance and upgrades.
Article in: July 2015 E-Bulletin

An Update on Conserving Resources
May 07, 2015
In 2008, AF began a Going Green initiative to look for ways to dramatically reduce our carbon footprint.
Article in: May 2015 E-Bulletin

Especially for Arbitrators — Enroll in Upcoming QwikShares!
May 06, 2015
Enroll today for our upcoming Arbitrator QwikShare Webinars!
Article in: May 2015 E-Bulletin

Upcoming E-Subro Hub Enhancements, May 2015
May 05, 2015
Arbitration Forums, Inc. will be releasing a new enhancement to E-Subro Hub in May 2015.
Article in: May 2015 E-Bulletin

Auto Damages: Personal Versus Commercial
May 04, 2015
Arbitration cases are predominately filed in the Auto Forum, dealing with both personal and commercial vehicles.
Article in: May 2015 E-Bulletin

Contentions Are Not Evidence
May 03, 2015
In rare instances, we have seen parties submit their contentions as part of their evidence (see example below).
Article in: May 2015 E-Bulletin

System Maintenance, August 2015
May 02, 2015
AF is scheduled to perform system maintenance and upgrades.
Article in: May 2015 E-Bulletin

Clarification to Rule 2-4 and Denial of Coverage
May 02, 2015
Chapter 17 of the Reference Guide to AF's Agreements and Rules has been updated to provide further clarification on Affirmative Defenses, specifically for no liability policy in effect on the date of loss and denial/disclaimer of coverage.
Article in: May 2015 E-Bulletin

Don't Miss It! NASP Subrogation Litigation: Skills and Management Conference
March 03, 2015
NASP Subrogation Litigation: Skills and Management Conference
Article in: March 2015 E-Bulletin

File the Right Damages in the Right Forum
March 02, 2015
Knowing what damages should be filed in each forum helps ensure prompt resolution of claim disputes.
Article in: March 2015 E-Bulletin

Damage Dispute Only... Are You Sure?
March 01, 2015
You submit a demand to the adverse carrier seeking payment of your damages, and the carrier only agrees to a partial settlement.
Article in: March 2015 E-Bulletin

Don't Miss It! NASP Subrogation Litigation: Skills and Management Conference
February 05, 2015
Skills and Management Conference
Article in: February 2015 E-Bulletin

Training Opportunities
February 04, 2015
Whether you are filing for the first time or want a refresher course, these interactive, instructor-led Webinars offer valuable information on filing and responding to claims.
Article in: February 2015 E-Bulletin

Evidence Considerations: Providing Sufficient Evidence
February 03, 2015
Part 5 of the Evidence Considerations Series
Article in: February 2015 E-Bulletin

Credit for Prior Payments
February 02, 2015
Before arbitration is filed, the parties may come to enough of an agreement that payments are exchanged, either between the carriers or from one of the carriers to the other's insured for the out-of-pocket expenses and/or the deductible.
Article in: February 2015 E-Bulletin

Don't Miss It! NASP Subrogation Litigation: Skills and Management Conference
January 06, 2015
NASP Subrogation Litigation: Skills and Management Conference
Article in: January 2015 E-Bulletin

Upcoming E-Subro Hub Enhancement, January 2015
January 04, 2015
AF will be releasing a new enhancement to E-Subro Hub in January 2015 that will introduce an option to specify whether Auto Damages (Company Paid) are "Collision" or "Comp (OTC)."
Article in: January 2015 E-Bulletin

Training Opportunities
January 03, 2015
Whether you are filing for the first time or want a refresher course, these interactive, instructor-led Webinars offer valuable information on filing and responding to claims.
Article in: January 2015 E-Bulletin

Evidence Considerations: Vehicle Photographs and Descriptions
January 02, 2015
Part 4 of the Evidence Considerations Series
Article in: January 2015 E-Bulletin

New Appeal Process for the Property Forum in 2015
January 01, 2015
Based on the feedback provided by members, AF has revised the appeal process for the Property Forum in 2015.
Article in: January 2015 E-Bulletin