E-Subro Hub Training Resources

Coming soon New Demand Overview Interface 

AF is excited to be releasing several upgrades to the E-Subro Hub user interface this year. The latest upgrade transitions the former demand view to the new demand overview. We have created a reference guide as well as a tutorial that highlights the changes.

(8:55 minutes) - This tutorial provides a reference for the transition from the former demand view to the new demand overview. (Published 10/19/2021)


 

Arbitration Forums, Inc. (AF) strives to provide our membership with high-quality products and services. The following training resources are provided to ensure your success with E-Subro Hub.

Tutorials

(10:57 minutes) - This tutorial provides the steps to enter demand information, attach supporting evidence, issue the demand, and identify response types available. (Published 7/15/2021)

(8 minutes) - This tutorial provides the steps to successfully access a demand in E-Subro Hub, effectively respond to a demand (i.e. Accept, Counter, Deny, etc.), and correctly identify the components of the E-Subro Hub Work List. (Published 10/12/2020)

(6:35 minutes) - This tutorial provides the steps to access E-Subro Hub reports through AF's new reporting platform. (Published 2/26/2019)

(7:25 minutes) - This tutorial is an introduction to the E-Subro Hub open demand metrics visualizations. (Published 9/20/2019)

(6:28 minutes) - This demonstration shows users new features recently added to the E-Subro Hub open demand metrics visualizations. (Published 3/10/2020)

(8:45 minutes) - This tutorial provides the steps to use the Reduced Payment feature and highlights the distinction between the Reduced Payment and Counter Offer actions when initiated by a responder. (Published 6/25/2020)

(3:14 minutes) - This tutorial reviews the Demander's action tabs. (Published 7/31/2020)

(9:45 minutes) - This tutorial reviews how to initiate an admitted liability event as a Responder and follows the process through a demand or TRS filing. (Published 12/11/2020)

Instructional Aids

The following guides provide a basic overview for Routers, Demanders, and Responders. Internal workflows/processes may vary.

Basic Routers Guide

Basic Subrogation/Demander Guide

Basic Liability/Responder Guide

Overview of E-Subro Hub Open Demand Metrics 

Admit Liability Guide

Add Demand Reference Guide