Helpful Links

Company Information

Image of the E-Subro Hub logo

Subrogation recovery is increasingly vital to a company's bottom line. Maximizing recovery requires efficiency and cost containment, which are best achieved when the industry has a common standard for sending and receiving subrogation demands. E-Subro Hub is that standard.


Learn more about E-Subro Hub >>

Contact Information

Member Service & Support

For assistance with all AF products and services, including support for member arbitrators, please contact:

Phone: 1-866-977-3434

Mailing Address:

Arbitration Forums, Inc.
3820 Northdale Boulevard, Suite 115
Tampa, FL 33624

Member payments should still be mailed to the following address:

Arbitration Forums, Inc.
P.O. Box 947606
Atlanta, GA 30394-7606

Billing Inquiries

For all inquiries regarding charges with your bill/statement, please contact our billing department:

Phone: 833-438-8335
FAX: 813-915-4153
Membership & Agreements

For membership updates or other membership related questions, contact the Membership Services Coordinator.

Member Training

AF offers free training in a variety of methods to meet individual member needs. The most efficient method to receive training is to watch an online tutorial or enroll in a live, facilitated Webinar. For large groups, AF offers private Webinar or on-site training, where feasible.

For more information, contact our Member Training department.

Post-Decision Inquiries

The Agreements and Rules outline what errors AF is authorized to correct post-decision. To learn more about this, along with instructions on submitting post-decision inquiries, please visit the
Post-Decision Inquiry page.

TRS® Support

For assistance with filing, responding, or hearing cases in TRS, please use the "Create Case Support Inquiry" in the Case Actions menu on the TRS case or "Create Arbitrator Support Inquiry" on the TRS decision.

For any error messages or TRS system issues, please contact AF's Member Services at 1-866-977-3434 or email

If you are a TRS user and/or have completed TRS training and would like to share your experience, please email

E-Subro Hub Support

For assistance with E-Subro Hub program please contact AF's Member Services Call Center at 1-888-ESubro1 (378-2761) or To learn more about the E-Subro Hub program, please visit the E-Subro Hub page.

Web Site Technical Support

Email Online Support to request assistance with using the site, for more information regarding content posted here, to report broken links, or for assistance with Member Access.

Arbitrator Support

If you are an arbitrator and have questions concerning case assignments for hearings or questions regarding rendering a decision, please email

Becoming an Arbitrator

If you are interested in becoming an arbitrator, please view the eligibility criteria, then complete the Arbitrator Profile Form. For testing and certification questions or additional questions relating to becoming an arbitrator, email