- Revision to the Deferment section (p. 8)
- Added a clarification relating to a jurisdictional exclusion for stolen vehicles (p. 12)
- Added information relating to liability deductibles (p. 19, second paragraph)
- Liability Decision/Breach of Duty
- Added additional guidance for multiple impact losses to the end of the first paragraph (p. 24)
- Shared Evidence (Auto Forum)
- Added a third scenario to address rebuttal evidence (p. 41)
Holiday Office Closure: Arbitration Forums will be closed for the holidays beginning at 12 p.m. on December 24 and will reopen at 8 a.m. on December 29. Our applications will remain available; however, please note that our Member Service Center will be closed. Wishing you a happy and safe holiday season!