Online Filing

To gain access to Online Filing, you will need to have an individual User ID set up. You can do this by contacting your company's Security Administrator. If you are unsure who that is, please contact Support.

If your company does not have a Security Administrator, please have the appropriate person complete the Security Administrator Profile Form.

We have created a  to familiarize new security administrators with their role and a Member Management Guide that provides detailed instructions on how to add and manage Business Units on the AF website. To learn how to add, modify, or manage user accounts, please view the Member Management Guide.



  1. (15 minutes) - This tutorial covers how to access the online filing function, enter claim information, submit your case, and provides the option to cover how to attach evidence. (Published 10/15/10)
  2. (15 minutes) - This tutorial covers how to access the online responding function, enter response information, submit your response, and attach evidence electronically. (Published 10/15/10)
  3. (13 minutes) - This tutorial covers how to access the online counterclaim function, enter the counterclaim information, attach evidence, and enter response information. (Published 12/03/10)
  4. The (4 minutes) - This tutorial describes the process used to upload evidence items directly into Online Filing. The Direct Upload FAQ provides answers to the most frequently asked questions about the Direct Upload method.

Online Help

Job Aids