June 2022 E-Bulletin

This month's E-Bulletin topics include:

  1. Arbitration Forums’ Redesigned Website Coming July 17
  2. Awards Payable to Filing Company Only (Rule 5-2)
  3. Helpful Tip for TRS Respondent Parties
  4. Correct Responding Party? Avoid Unnecessary Filing Fees

Arbitration Forums’ Redesigned Website Coming July 17

Last year, AF had planned to launch our new redesigned public-facing website at www.arbfile.org; however, we delayed the launch to make some refinements that ensure our members have an optimal experience. We are excited to announce that the new site is ready, and we will be launching it on July 17!

In addition to a more modern look and feel, the new site employs a responsive design to give visitors a great experience regardless of the device they are using to browse it. We’re also adding new features to make it easier for users to find tutorials, information, and resources. See a sneak peek of the new site

This first phase of the website redesign will apply to the public-facing, pre-login pages. In subsequent phases, we will work on aligning pages behind the login.

Keep an eye out for more information as we get closer to launch!
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Awards Payable to Filing Company Only (Rule 5-2)

According to Arbitration Forums, Inc. (AF) Rule 5-2, award payments must be made payable only to the recovering signatory company. Intercompany arbitration resolves disputes between the signatory companies. These are the only parties at interest.

When a third-party administrator (TPA) files arbitration on behalf of a signatory company, the TPA may use the Remittance Information section of the filing to note their address if the award is to be mailed to them. However, the payment must be made payable to the signatory company.

For more information, see the AF Rules on our website.
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Helpful Tip for TRS Respondent Parties

Responses are entered differently depending on if the policy cannot be identified or if coverage was denied.

For responding parties that cannot identify a claim/policy number or insured and feel the wrong party was named, they should request to be removed from the case by following the instructions below. 
  • Go to the Case Overview and click the vertical ellipsis to the left of your company. Select Request to Remove Party and enter the justification on why this company should be removed from the case, then click Submit Request (evidence can be added, if needed). 
  • Alternatively, the responding company may submit a response asserting “no liability policy is in effect.”


If the responding party can identify the claim/policy number or insured, but will not afford coverage under the liability coverage, they need to submit a response asserting denial of coverage and attach the denial of coverage letter to the insured/party seeking liability coverage.

If “no liability policy in effect” is selected, you will also get a warning.

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Correct Responding Party? Avoid Unnecessary Filing Fees

We have noticed instances with filers selecting the incorrect responding company. Before selecting a responding party, please confirm the selection you are making is the correct party. Filings are often submitted against an incorrect carrier due to similar names. This causes the filing to be withdrawn and resubmitted, which adds an extra filing fee, as well as a delay in resolving the dispute.

For clarification, please see below for a few examples:
  • Farmers Mutual Insurance Company (04590-0002) is not affiliated with the Farmers Insurance Group (00125).
  • Enterprise (01520) being named instead of Rental Claims Services (05199), its liability group.
  • Founders Insurance Company (NJ) (00167-0003) is a separate entity from Founders Insurance (part of the Utica National Insurance Group [00230]).
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