- Always enter Policy Limit information when filing/responding so the issue can be resolved by the arbitrator when the case is heard. Raising policy limits post-hearing only delays closure of the claim for all parties.
- The Add Exposure option is to be used for additional exposures seeking recovery. Do not include exposures included in the filing. For example, if Alpha is seeking $2,000 and you have a $5,000 policy limit, do not add Alpha’s $2,000 claim. It will be considered when the final award is calculated. The Add Exposure option would be used if a party not named in the filing is seeking recovery, i.e., a third vehicle that was damaged.
- Enter prior payment information where provided and attach proof of cleared payment to ensure credit is applied. Prior payment information entered anywhere else may not be considered by the arbitrator.
- The responding party does not need to enter a payment if the filing party has already acknowledged it.