To expedite requests, an email to (Membership@arbfile.org) with the following criteria is now acceptable. The below information must be included in the email:
- TPA name and code
- Member name and code
- Email signature with job position (must be from senior-level individual with authority to bind organization)
- The following verbiage is suggested: Please allow TPA (name) to file as unrestricted on behalf of (member company).
For the most recent information regarding TPA privileges, please refer to the table below.
Action | Restricted | Unrestricted |
Does a TPA need to be assigned to an existing TRS case by a member company? | Yes | No |
Can a TPA begin a new case in TRS on behalf of a member company? | Yes | Yes |
Does a TPA need to be assigned to the TRS case to respond on behalf of a member company? | Yes | No |
Can a TPA assigned to an E-Subro demand push a demand from E-Subro Hub to arbitration into TRS and handle the case? | Yes | Yes |
If you have any questions regarding TRS privileges or access, please contact the Member Service Center at 866-977-3434 or email TRSSupport@arbfile.org.