March 2017 E-Bulletin for E-Subro Hub

This month's E-Bulletin topics include:

  1. Document Sharing

Document Sharing

In 2017, the E-Subro Hub platform is poised to provide even greater benefits to active member companies. The newest offering, Document Sharing, which leverages much of E-Subro Hub's existing functionality, is now available! If you routinely use E-Subro Hub, you may have noticed the new Document Sharing icon on your work list.

Image of a screenshot showing the document sharing button

E-Subro Hub members can use Document Sharing to provide structured data and documents internally, to other members, and outside vendors. Document Sharing incorporates many of the advantages of the E-Subro Hub system:

Security

  • Secure electronic document transmission and storage
  • Ability to manage who can access documents and which documents are accessible

Communication

  • Log of communication with the parties that receive Document Sharing files
  • Ability to easily send and receive information requests

Cost Savings

  • Eliminates hard copy printing, shipping, and tracking
  • Can improve recovery cycle time

The following are just some of the potential scenarios in which Document Sharing would be an ideal solution:

Image of two individuals sharing a document
  1. For claims involving an uninsured motorist and responsibility for subrogation will be assigned to an outside vendor. Document Sharing will allow a member to create a secure file that includes relevant claim information and supporting documentation for the vendor to access and use in its collection process.
  2. For claims involving two or more insureds from the same member company where the matter is disputed, commonly referred to as cross-insureds or double-insureds. In this scenario, it is common for the dispute to be resolved internally through a claim review. Document Sharing allows the investigating associates to create a file to provide claim contentions and supporting documentation that can be viewed by internal managers or associates designated to make a decision and resolve the dispute.
  3. For claims involving in-house or outside counsel. Document Sharing will allow a member to create a secure file that includes relevant claim information and supporting documentation for the attorney to access and use in his or her claim handling process.

Being active in E-Subro Hub does not automatically give you Document Sharing capabilities with another E-Subro Hub active company. The Document Sharing companies must agree to issue and receive files between each other, and the companies must first be activated and configured for Document Sharing.

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